How to Get Roadside Assistance
Roadside assistance is a service that helps drivers deal with unexpected issues on the road. It covers things like jump starts, fuel delivery and flat tire replacement. In some cases, it even includes a lockout service that sends a locksmith to unlock your car for you.
Cost & Coverage
While roadside assistance is usually sold through insurance companies, it can also be purchased from automobile clubs, auto manufacturers or cellphone providers. Some of these services are free or come with the purchase of a vehicle, while others cost an additional monthly fee or may be bundled with other plans you already have.
AAA is a popular choice for obtaining roadside assistance, but there are many other options that are worth exploring. Most programs include basic services such as jump-starts, flat-tire assistance (using a spare), fuel delivery and lockout assistance, although limits can vary.
Some programs also offer minor labor, such as fixing a serpentine belt that is loose. Some programs will tow your car to a mechanic for service, while others may simply send someone to your home or workplace to help you.
WalletHub ranked roadside assistance providers based on customer reviews, payment plans and eco-friendly footprints. Each company was awarded a maximum of 5 points for each category and up to 1 bonus point overall.
Honk – App-Based Services
Honk is a mobile app that lets you send roadside assistance to your nearest location. The app also allows you to track the time it takes for the service to arrive.
It also provides a cost estimate for the service before you accept it. If you’re worried about paying too much, the Honk app offers a guarantee that you won’t be charged more than the quoted rate.
Auto Clubs & Membership Providers
One of the most common ways to obtain roadside assistance is to join an auto club. These programs are usually more expensive than insurance coverage, but they often have perks and discounts that can be valuable. Some of these clubs also offer more extensive coverage than auto insurance, especially for cars, motorcycles and RVs.
The best auto clubs are reputable and well-known, offering reliable service and reasonable prices. Some offer 24/7 roadside assistance and even help members in other countries.
Depending on the type of club you choose, you may pay a one-time fee for membership and then be covered for all vehicles in your household or for a limited number of vehicles per year. These clubs also typically provide discounts for services such as towing and lockouts, as well as access to emergency services such as ambulances and fire trucks.
Automobile Manufacturers – New-Car Warranty
In some cases, auto manufacturers will automatically include roadside assistance with your new vehicle for a short period of time. It’s worth checking the terms of any roadside assistance you plan to get as part of your new vehicle warranty.
Cellphone Carriers – Various carriers offer roadside assistance for a monthly fee or as an add-on to their existing services, which can save you money. These plans generally require a phone and subscriber to qualify for assistance, so be sure to check those details before signing up for a new provider.